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As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience. 

• Provide excellent customer service that promote satisfaction. 
• Welcome and acknowledge all guests according to company standards. 
• Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.). 
• Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences. 
• Be aware and offer the different products and services available at the hotel’s restaurant. 
• Review daily specials and changes on the menu with the correspondent F&B team. 
• Handle restaurant reservations.   
• Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly. 
• Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required. 
• Fulfill processes and procedures related to product set ups, quality and service according to brand standards. 
• Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards. 
• Identify opportunities to increase the F&B Department income by Upselling. 
• Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests. 
• Follow all relevant health department rules/regulations and all customer service guidelines. 

• Previous experience developing similar functions in other hotel chains, or related industries will be highly valuable.
• Vocational training on hospitality/F&B. 
• Fluency in local language and knowledge of English is highly valuable. 
• Working knowledge of various computer software programs (Microsoft Office, POS, etc).
• Customer service focus.
• Active listening and effective communication skills. 
• Focus on detail. 
• Sales oriented. 
• Ability to work on your own and as part of a team. 

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges. 
• Wide range of training programmes to enhance your skills. 
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

As Laundry Supervisor, you will be in charge of supervising all Laundry, Dry Cleaning, Laundry Shop areas. You will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager.

• Arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• Have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
• Ensure that all reports are prepared and completely on time.
• Ensure that correct chemical handling procedures are practiced.
• Ensure correct fabric care procedures are followed per LSOP.
• Ensure that LSOPs are available, current and in effect and available for all associates to use as reference.
• Avoid overtime through good supervision and immediate response to problems.
• Ensure that all employees are clean, neat and wearing the correct uniform.
• Ensure immediate response to any guest problems and correspondence.
• Ensure that any non-inventory item’s found in laundry are taken immediately to Lost & Found Store-room in housekeeping.
• Maintain a regular quality control inspection of department standards.
• Regularly inspection machinery fir signs of wear & tear, deterioration of hoses, belts, covers etc. Any defect of maintenance request should be legged via data base for action by the Engineering Department.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Ensure chemical wastage is kept to a minimum.
• Attend training sessions as required.
• Attend meetings as required.
• Conduct duties of tasks as directed by Hotel Management.

• At least vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross training of at least 3 months.
• Completion of Essential Skills.
• Capable of supervising and good in leadership skills.
• Good inter-personality.
• Proficiency in English both oral and written.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

As Laundry Supervisor, you will be in charge of supervising all Laundry, Dry Cleaning, Laundry Shop areas. You will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager.

• Arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• Have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
• Ensure that all reports are prepared and completely on time.
• Ensure that correct chemical handling procedures are practiced.
• Ensure correct fabric care procedures are followed per LSOP.
• Ensure that LSOPs are available, current and in effect and available for all associates to use as reference.
• Avoid overtime through good supervision and immediate response to problems.
• Ensure that all employees are clean, neat and wearing the correct uniform.
• Ensure immediate response to any guest problems and correspondence.
• Ensure that any non-inventory item’s found in laundry are taken immediately to Lost & Found Store-room in housekeeping.
• Maintain a regular quality control inspection of department standards.
• Regularly inspection machinery fir signs of wear & tear, deterioration of hoses, belts, covers etc. Any defect of maintenance request should be legged via data base for action by the Engineering Department.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Ensure chemical wastage is kept to a minimum.
• Attend training sessions as required.
• Attend meetings as required.
• Conduct duties of tasks as directed by Hotel Management.

• At least vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross training of at least 3 months.
• Completion of Essential Skills.
• Capable of supervising and good in leadership skills.
• Good inter-personality.
• Proficiency in English both oral and written.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

As Laundry Supervisor, you will be in charge of supervising all Laundry, Dry Cleaning, Laundry Shop areas. You will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager.

• Arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• Have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
• Ensure that all reports are prepared and completely on time.
• Ensure that correct chemical handling procedures are practiced.
• Ensure correct fabric care procedures are followed per LSOP.
• Ensure that LSOPs are available, current and in effect and available for all associates to use as reference.
• Avoid overtime through good supervision and immediate response to problems.
• Ensure that all employees are clean, neat and wearing the correct uniform.
• Ensure immediate response to any guest problems and correspondence.
• Ensure that any non-inventory item’s found in laundry are taken immediately to Lost & Found Store-room in housekeeping.
• Maintain a regular quality control inspection of department standards.
• Regularly inspection machinery fir signs of wear & tear, deterioration of hoses, belts, covers etc. Any defect of maintenance request should be legged via data base for action by the Engineering Department.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Ensure chemical wastage is kept to a minimum.
• Attend training sessions as required.
• Attend meetings as required.
• Conduct duties of tasks as directed by Hotel Management.

• At least vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross training of at least 3 months.
• Completion of Essential Skills.
• Capable of supervising and good in leadership skills.
• Good inter-personality.
• Proficiency in English both oral and written.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

• Carry out the set up of the cocktail bar, bar and restaurant.
• Manage productions, orders, control of stocks of liquors and drinks in general, distillates and productions, bar supply.
• Supervisethe order and cleanliness of the point of sale (restaurant, buffet, lounge, cafeteria or bar) to which he/she is assigned.
• Welcome customers in the restaurant/cocktail bar and invite them to be seated.
• Give advice on the different products available in the restaurant/bar, take orders and be able to adapt to different customer requests.
• Set up/dismantle and clean the tables in the restaurants and in the hotel rooms used for events, congresses and all kinds of events, in accordance with the directives of the person in charge.
• Prepare breakfast, lunch, dinner and/or bar service: setting up, cleaning and dismantling tables.
• Know perfectly the menus and different products available at the hotel’s restaurant.
• Ensure that the quality standards of the F&B department, referring to the Collection brand, are met and even exceeded.

• Professional experience in similar roles.
• Knowledge of English and preference for another Foreign Language (fluent in spoken language).
• Creativity and ability to innovate.
• Professional Course adapted to the role (preferred).
• Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards.
• Genuine smile.
• Good looking and sympathy.
• Customer orientation.
• Passion for service.
• Professional attitude.
• Teamwork.
• Time flexibility.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

• Carry out the set up of the cocktail bar, bar and restaurant.
• Manage productions, orders, control of stocks of liquors and drinks in general, distillates and productions, bar supply.
• Supervisethe order and cleanliness of the point of sale (restaurant, buffet, lounge, cafeteria or bar) to which he/she is assigned.
• Welcome customers in the restaurant/cocktail bar and invite them to be seated.
• Give advice on the different products available in the restaurant/bar, take orders and be able to adapt to different customer requests.
• Set up/dismantle and clean the tables in the restaurants and in the hotel rooms used for events, congresses and all kinds of events, in accordance with the directives of the person in charge.
• Prepare breakfast, lunch, dinner and/or bar service: setting up, cleaning and dismantling tables.
• Know perfectly the menus and different products available at the hotel’s restaurant.
• Ensure that the quality standards of the F&B department, referring to the Collection brand, are met and even exceeded.

• Professional experience in similar roles.
• Knowledge of English and preference for another Foreign Language (fluent in spoken language).
• Creativity and ability to innovate.
• Professional Course adapted to the role (preferred).
• Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards.
• Genuine smile.
• Good looking and sympathy.
• Customer orientation.
• Passion for service.
• Professional attitude.
• Teamwork.
• Time flexibility.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

• Carry out the set up of the cocktail bar, bar and restaurant.
• Manage productions, orders, control of stocks of liquors and drinks in general, distillates and productions, bar supply.
• Supervisethe order and cleanliness of the point of sale (restaurant, buffet, lounge, cafeteria or bar) to which he/she is assigned.
• Welcome customers in the restaurant/cocktail bar and invite them to be seated.
• Give advice on the different products available in the restaurant/bar, take orders and be able to adapt to different customer requests.
• Set up/dismantle and clean the tables in the restaurants and in the hotel rooms used for events, congresses and all kinds of events, in accordance with the directives of the person in charge.
• Prepare breakfast, lunch, dinner and/or bar service: setting up, cleaning and dismantling tables.
• Know perfectly the menus and different products available at the hotel’s restaurant.
• Ensure that the quality standards of the F&B department, referring to the Collection brand, are met and even exceeded.

• Professional experience in similar roles.
• Knowledge of English and preference for another Foreign Language (fluent in spoken language).
• Creativity and ability to innovate.
• Professional Course adapted to the role (preferred).
• Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards.
• Genuine smile.
• Good looking and sympathy.
• Customer orientation.
• Passion for service.
• Professional attitude.
• Teamwork.
• Time flexibility.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

As Bar Manager, you will be in charge of managing Food & Beverage functions and supervising staff on a daily basis, from business planning and organizing to operations and administration.

• Plan, schedule, and organize the working hours of the team to ensure adequate coverage of the staff against the occupation.
• Train, supervise, and provide feedback to team members on their performance.
• Work in an integrated manner with the front office and sales team in the allocation of bookings that relate to the F&B area.
• Oversee the inventory and materials control of the F&B department.
• Manage the day-to-day operations, ensuring processes and procedures related to quality and service; to comply with the F&B standards.
• Manage day-to-day operations, ensuring quality and service-related processes and procedures; to comply with brand standards.
• Communicate the information received by the different departments related to the area, thus fulfilling the assigned tasks.

• College diploma/degree in Hotel Management or related field.
• Previous experience in a Food & Beverage Management role.
• Strong commercial/business sense.
• Passion for leadership and teamwork.
• Passion for operational excellence.
• Good communication skills both verbal and written in English.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

As Bar Manager, you will be in charge of managing Food & Beverage functions and supervising staff on a daily basis, from business planning and organizing to operations and administration.

• Plan, schedule, and organize the working hours of the team to ensure adequate coverage of the staff against the occupation.
• Train, supervise, and provide feedback to team members on their performance.
• Work in an integrated manner with the front office and sales team in the allocation of bookings that relate to the F&B area.
• Oversee the inventory and materials control of the F&B department.
• Manage the day-to-day operations, ensuring processes and procedures related to quality and service; to comply with the F&B standards.
• Manage day-to-day operations, ensuring quality and service-related processes and procedures; to comply with brand standards.
• Communicate the information received by the different departments related to the area, thus fulfilling the assigned tasks.

• College diploma/degree in Hotel Management or related field.
• Previous experience in a Food & Beverage Management role.
• Strong commercial/business sense.
• Passion for leadership and teamwork.
• Passion for operational excellence.
• Good communication skills both verbal and written in English.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Como Chefe de Turno do Front Office, será responsável pela coordenação, execução e supervisão do trabalho da equipa de Receção, horários e turnos.

• Realizar reuniões diárias de informação com a equipa do turno;
• Elaborar instruções de trabalho para a área funcional, introduzindo alterações e adaptações sempre que necessário;
• Controlar a aparência/uniforme da equipa no turno;
• Assegura o cumprimento das formalidades de mudança de turno da Receção, Gabinete Burocrático e Lobby;
• Controlar a aparência da Receção, Gabinete Burocrático, Lobby e Hotel;
• Planear, organizar e coordenar as necessidades humanas e materiais da Receção;
• Participar na organização e planeamento de encomendas ou eventos especiais.

• Experiência profissional em funções semelhantes.
• Flexibilidade de horário
• Conhecimento de inglês e, de preferência, de outra língua estrangeira (proficiência na língua falada).
• Mínimo de 12 anos de formação e/ou curso profissional adaptado à função.
• Licenciatura ou curso superior em Gestão Hoteleira ou Turismo (preferencial).
• Bom nível de conhecimentos gerais e de conhecimentos do sítio do hotel.
• Conhecimentos informáticos: Microsoft Office, Internet, bases de dados e aplicações específicas para o sector do alojamento e da hotelaria - Um sorriso genuíno
• Boa aparência e simpatia
• Orientação para o cliente
• Paixão pelo serviço 
• Atitude profissional
• Espírito de equipa
• Capacidade de liderança
• Autonomia e iniciativa

Na Minor Hotels Europe & Americas, estamos empenhados em criar carreiras emocionantes em todo o mundo e experiências interculturais. A nossa viagem é alimentada pela paixão e dedicação das nossas incríveis equipas, que também desfrutam de benefícios inspiradores e exclusivos, tais como:

• Experiência mundial - diversidade de 150 nacionalidades diferentes.
• Oportunidades de desenvolvimento de carreira repletas de desafios nacionais e internacionais.
• Ampla gama de programas de formação para melhorar as suas competências.
• Iniciativas de bem-estar, incluindo condições de trabalho flexíveis.
• Programas de reconhecimento dos membros da equipa, incluindo as Datas Memoráveis.
• Possibilidade de fazer a diferença através do nosso programa de sustentabilidade e iniciativas de voluntariado.
• Tarifas e promoções para membros da equipa, oferecendo tarifas com desconto nos nossos hotéis em todo o mundo e benefícios exclusivos através do nosso programa de fidelização empresarial.

As Cook apprentice, you will be responsible for the preliminary preparation, the cooking process, plating or presentation of high quality dishes to deliver an excellent guest experience.  

• Elaboration, conservation and organization of the mise-en-place for each of the services, minimizing product losses. 
• Guarantee the presentation, quantity and quality of each dish of the service, based on the established standards. 
• Check and control the proper storage of products, monitoring age and condition of all food items to rotate and maintain highest quality (FIFO). 
• Reception, conservation and organization of the products of your departure. 
• Maintain?a clean, neat and well-organized work area. 
• Report maintenance, hygiene and hazard issues. 
• Awareness of departmental targets and strive to achieve them as part of the team. 
• Follow all relevant health department rules/regulations and all customer service guidelines (HACCP). 

• Vocational training on hospitality/F&B/kitchen .
• Fluency in local language is a must and knowledge of English is highly valuable.
• Ability to work on his/her own and as part of a team.
• Organizational skills.
• Ability to work under pressure. 
• Customer service oriented.
• Focus on detail. 

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges. 
• Wide range of training programmes to enhance your skills. 
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.