Agregador de noticias

Empresas: DouroAzul
Company Description

Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.

At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.

If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!

Job Description

• To submit order proposals for Subsistence, Bonded, Consumables, Uniforms, Linen, Entertainment supplies and equipment and all other items as requested for the Hotel Department;
• To ensure that items requested do not exceed ships storage capacity and/or affect ships safety;
• To oversee the cleaning procedures and maintenance of all store rooms and Provision areas;
• To oversee the daily operation of food, beverage and consumable issuing;
• To ensure that USPH standards are maintained at all times;
• To process all invoices and Purchase Orders in MXP;
• To follow up on shortages, credits and upcoming challenges through constant communication with the Purchasing Department at the Mystic Office;
• To prepare the ship's requisitions and in port purchase orders;
• To organize loadings in conjunction with other departments onboard and according to company policies and USPH standards;
• To receive, issue and to spot check all Hotel related items in store;
• To conduct a full bonded inventory every month as per Policy;
• To plan ahead for all upcoming cruises;
• To train, coach, counsel, support and delegate the Provision Staff;
• To deal with any maintenance issues which may arise in the Provision area and to report and follow up on the work orders in a timely manner;
• To monitor and develop the Work and Vacation schedules and to conduct Performance Appraisals for the Provision Staff;
• To ensure that Provision Department overtime is submitted to the Chief Purser in a timely manner;
• To ensure that all Provision Work Registration Forms are completed accurately and handed in to the Chief Purser in a timely manner;
• To adhere to and to ensure that the Provision Staff adheres to all Company Policies and Procedures, Manuals and Directives;
• Other responsibilities, as assigned, but not limited to the above.

Qualifications

• College Degree/Diploma and/or Hotel Management School or other relevant apprenticeship in the food service industry required;
• Minimum of two (2) years’ experience in a hotel or two (2) years’ experience onboard a cruise ship in a similar position;
• Food and Beverage product knowledge is required;
• Previous Accounting and/or Hotel Stores experience beneficial;
• Must be fluent in written and spoken English;
• Must have very good administrative skills (proficient in Outlook, Word, Excel, PowerPoint and any ship specific purchasing program) knowledge in MXP beneficial;
• Must have excellent organizational skills and show attention to detail;
• Must possess excellent leadership skills and the ability to interact with all levels of personnel;
• Must be able to communicate and implement corrective action steps in an effective, yet diplomatic fashion; 
• Must be able to remain calm under pressure;
• Needs to have an outgoing personality and has to possess a positive attitude, maintaining a friendly and approachable demeanour at all times

Additional Information

Financial Responsibilities

• To create orders in accordance with Freight Budget;
• To check invoices for errors, make credit request for spoilage or shortages made by vendors;
• To ensure we receive items according to specification;
• To monitor and control all Hotel Stores inventories;
• To monitor and control vacation schedules and consequently Travel costs for the Hotel Stores Department;
• To monitor and control all Hotel Stores expenditures to ensure that it stays within the limits of the Consumable and M&R Budget;
• Calculation and submission of daily Food Cost;
• To ensure that Company property is maintained properly and treated with respect at all times.

Safety Responsibilities

• To ensure that the proper use of Personal Protective Equipment in the Provision work areas is implemented at all times;
• To ensure that hazardous materials are properly received, stored, handled and distributed;
• To ensure that Safe Lifting Techniques are practiced at all times in the Provision Department;
• To be familiar with Ship´s Emergency plans;
• To be familiar with Safe Working Practices.

Emergency Duties

• To follow instructions on Safety Card;
• To participate in Guest/Crew Lifeboat Drills as per instructions;
• Other safety responsibilities, as assigned, but not limited to the above.

Team Communication and Meetings

• To schedule and conduct meetings with the Utility Provision;
• To attend the Hotel Manager’s Meeting every day;
• To communicate with the Mystic Head Office on a regular basis;
• To communicate with the Maitre D, Chief Bartender, Executive Chef and all other Department Heads on a regular basis;
• To encourage and demonstrate good communication, excellent teamwork and continuous training, coaching and counseling.

Requisitos :

Empresas: DouroAzul
Descrição da empresa

A DouroAzul é a principal empresa de cruzeiros fluviais portuguesa e um dos grupos de turismo mais dinâmicos de Portugal. Fundada em 1993, a DouroAzul compromete se desde o início a prestar a mais alta qualidade de serviço aos seus hóspedes, mantendo o charme tradicional da cultura da região do Douro. Com uma frota de 13 modernos navios de cruzeiro fluvial de luxo, a DouroAzul oferece aos clientes a possibilidade de conhecer o Douro, a sua cultura e uma paisagem de tirar o fôlego, com luxo e conforto. A DouroAzul foi eleita a melhor empresa de cruzeiros fluviais da Europa no World Travel Awards em 2014, 2016, 2017, 2018, 2019, 2021 e 2023.

Descrição do emprego

Estamos a reforçar a nossa equipa com a contratação de um Subchefe de Cozinha (m/f).

Este profissional irá ocupar-se da preparação e confeção das refeições, apoiando o Chefe de Cozinha na coordenação da equipa e substituindo-o na sua ausência. Esta função desempenha um papel crucial na garantia da qualidade e eficiência da cozinha a bordo.

O Subchefe também desempenhará um papel vital em outras áreas:

• Colaborar ativamente com o Chefe de Cozinha na elaboração de cardápios e receitas, garantindo a qualidade e autenticidade dos pratos servidos a bordo;
• Assegurar o cumprimento das normas de segurança alimentar e HACCP em todas as etapas do processo de preparação das refeições;
• Trabalhar em conjunto com a equipa de cozinha para manter o ambiente limpo e organizado, promovendo um espaço de trabalho seguro e eficiente.

Qualificações

O candidato ideal deve atender aos seguintes requisitos:

• Formação adequada à função (preferencialmente em Escola de Hotelaria);
• Experiência na função em cruzeiros turísticos e/ou hotelaria e/ou restauração;
• Gerir os custos de alimentos definidos em orçamento, realizar inventários físicos mensais e mantendo o controle orçamental;
• Supervisionar o processo de entrada de matéria-prima, garantindo a qualidade dos produtos e a gestão das validades;
• Bons conhecimentos de segurança alimentar e HACCP;
• Excelentes conhecimentos de cozinha nacional e internacional;
• Bons conhecimentos de inglês (fator preferencial), com conhecimentos de alemão sendo valorizados;
• Disponibilidade para embarcar no rio Douro, durante a época de cruzeiros;
• Cooperação e entreajuda na divisão de tarefas no navio-hotel;
• Execução de loading, controlo e verificação da entrada de matéria-prima.

Informação adicional

Esta é uma excelente oportunidade de desempenho de uma função aliciante a bordo de navios de cruzeiro, num ambiente único de contato com turistas de todo o mundo. Oferecemos condições de desenvolvimento profissional e evolução de acordo com o desempenho, com oportunidades de formação em standards de serviço de excelência. 

Requisitos :

Empresas: DouroAzul
Company Description

Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.

At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.

If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!

Job Description

• To recommend and sell tour activities to Guests and making the most of their shore side experience and to offer suggestions and recommendations to all Guests regarding all our ports of call;
• To be responsible for the daily dispatching of tours and coaches in each port of call;
• To prepare items such as, but not limited to tour packages, briefing materials and manifests etc. to ensure that tours run accordingly to Guest satisfaction;
• To escort and participate on tours to ensure the tour operates to the Guest’s and Mystic Cruise’s standard;
• To assist with the daily Tour office operation, ensuring that the desk is manned at all times when the office is open;
• To answer any Guests questions regarding tours, ports or individual private requests in a courteous and professional manner;
• To create Port Description sheets for each port of call, (containing the most updated information regarding attractions, opening hours and logistics etc.) of the particular port;
• To do research, to write and to record lectures for broadcasting, including significant sights and touring options as well as corresponding pictures;
• To provide Guests with the most updated information with regards to tours (such as, but not limited to changes, cancellations etc.) in the form of a letter or a flyer and to distribute it accordingly in a timely manner;
• To send out Tour Order Forms to all In Transit Guests prior to the beginning of the upcoming cruise, along with a letter containing information on the turn around port;
• To liaise with relevant Department Heads about the number of Guests participating on tours;
• To ensure that any Maintenance issues in work areas are reported in a timely manner and that the work orders are followed up on accordingly;
• To adhere to all Company Policies and Procedures, Manuals and Directives;
• Other responsibilities, as assigned, but not limited to the above.

Qualifications

• College Degree/Diploma beneficial;
• Hotel or Tourism School beneficial;
• Minimum of two (2) years’ experience in a similar position ashore or one (1) year experience onboard a cruise ship in a similar position required;
• Additional training such as TV lecturing skills and live lecturing skills (presentation skills) beneficial;
• Must be fluent in written and spoken English;
• Advanced to Professional German skills required, any additional foreign language skills are a plus;
• Excellent interpersonal and public communication skills;
• Must have very good administrative skills (proficient in Outlook, Word and Excel);
• Very good organizational skills are necessary along with the ability to multitask;
• Must possess the ability to interact with all levels of people;
• Must be able to remain calm under pressure;
• Must be service minded with an outgoing, charming and friendly personality.

Additional Information

Financial Responsibilities

• To be cost conscious with the use office supplies and other consumables in the Tour Department;
• To ensure that Company property is maintained properly and treated with respect at all times.

Safety Responsibilities

• To practice Safe Lifting Techniques at all times;
• To be familiar with Ship´s Emergency plans;
• To be familiar with Safe Working Practices.

Emergency Duties

• To follow instructions on Safety Card.
• To participate in Guest/Crew Lifeboat Drills as per instructions.
• Other safety responsibilities, as assigned, but not limited to the above.

Team Communication and Meetings

• To attend meetings with the Cruise Director and Hotel Manager.

Requisitos :

Empresas: Cadena Hotelera
Estamos en la búsqueda de un/a Gobernante/a para nuestro exclusivo Resort ubicado en el sur de Tenerife. Se requiere: Experiencia mínima de 4 años como subgobernanta/e o gobernanta/e Formación en el sector de hostelería Alta capacidad organizativa y de liderazgo Inglés nivel Intermedio Excel Intermedio Las principales funciones a desempeñar son las siguientes: Realizar de manera cualificada la gestión, control y seguimiento del conjunto de tareas que componen el departamento de Housekeeping Responsable de la organización y motivación del equipo a su cargo. Dirigir y planificar el conjunto de actividades de su área. Dirigir, supervisar y controlar las compras y existencias de ropa blanca, productos de mantenimiento y limpieza. Gestionar el control e inventario de mobiliario, enseres y materiales de las habitaciones Elaborar las estadísticas e informes de su área a la dirección del hotel y otros departamentos. Responsable de la formación del personal a su cargo Desarrollo de manuales operativos del departamento Realizar los turnos de trabajo Elaborar y gestionar el presupuesto anual del departamento Competencias requeridas: Habilidades de organización Excelente habilidades de Liderazgo Atención a los detalles Proactividad e Innovación Gestión del estrés Buena actitud
Requisitos : • Formación en hostelería, gobernanta/e • Mínimo 3 años de experiencia como subgobernanta o supervisor/a • Alta capacidad organizativa, liderazgo • Habilidades en gestión del estrés • Inglés intermedio

Empresas: Corporate Travel Services
ALTOUR con más de 28 años de experiencia en la gestión de viajes de negocios solicita "Gerente de Operaciones experiencia en Agencia de Viajes" Requisitos: ·Escolaridad: Turismo, Administración de Empresas Turísticas o afines ·Experiencia: 5 a 6 años como Gerente de Operaciones con experiencia en Agencia de Viajes ·Ingles avanzado (indispensable) Funciones: ·Analizar y revisar metas mensuales vs presupuesto para generar estrategias que permitan el logro del mismo. ·Supervisar la facturación de las ventas con los márgenes de utilidad establecidos por la política de la agencia. ·Analizar mensualmente: Antigüedad de saldos, rentabilidad como unidad de negocio y por cada CCI para generar reportes para ser presentados a la dirección. ·Revisar solicitudes de pago a proveedores ·Solucionar y escalar las situaciones de servicio que se presenten a petición del contacto o del cliente. Conocimientos: ·Office Intermedio ·Globalizadores (Sabre) ·Aerolíneas y sus procesos ·Proveedores Turísticos (Aerolíneas, Hoteles, Cruceros, etc) ·Servicio al Cliente, Desarrollo de estrategias comerciales ·En reservaciones de viaje (circuitos, FIT, viajes de lujo, etc)
Requisitos : Requisitos: ·Escolaridad: Turismo, Administración de Empresas Turísticas o afines ·Experiencia: 5 a 6 años como Gerente de Operaciones con experiencia en Agencia de Viajes ·Ingles avanzado

Empresas: Bar Nestuy
Necesitamos persona que controle la barra. Bar pequeño, restaurante rural, comida casera, ambiente familiar. Fin de semana
Requisitos : Persona resolutiva para controlar la barra

Empresas: Jumeirah Mallorca
About Jumeirah & the Hotel: For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment. About the Role: An opportunity has arisen for an IT Manager position to join our IT Department in Jumeirah Mallorca. The main duties and responsibilities of this role are: - Develop and implement property-specific IT plans aligned with Group IT strategy, ensuring SLA adherence and quality controls. - Manage the property’s IT deliveries by swiftly resolving impediments and adapting to changes effectively and collaborate with Group IT to integrate hotel systems, cybersecurity, and enterprise architecture initiatives within the property. - Facilitate issue resolution and risk management, escalating as necessary to advisory committees. - Ensure compliance with IT standards, operational processes, security protocols, and data protection policies. - Enhance end-user and customer support, striving for optimal service availability and uptime.
Requisitos : About you: The ideal candidate for this position will have the following experience and qualifications: Qualification & Experience: - Bachelor’s Degree in Information Technology, Computer Science or equivalent. - Microsoft Certified Professional (MCP) or equivalent professional certification. - Previous experience on a similar position. - Desirable Experience in the 5-star market. Skills: - Must possess organizational skills such as time management, team management, resource allocation, prioritization, multi-tasking, influencing and motivating people - Experience in a federated structure with matrixed leadership responsibilities. - Creative decision making and problem-solving skills - Build engagement through diverse teams and working collaboratively - Demonstrate confidence and tenacity, polished & persuasive communicator, and presenter. - Project Management - Excellent level of English and Spanish. - Friendly, approachable, and professional.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
With more than 350 colleagues, we are seeking Housekeeping Supervisor with the passion to deliver the best service and exceed our guest’s expectations. The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities: -Responsible for inspecting all the rooms, suites and public area and also the flowers set up of tose areas. -To ensure that the highest quality of standards is met for service, cleanliness of LQA and Pillars. -To support HSK manager Team maximizing the efficiency of the team and duties involved to. -Make sure that all rooms and suites receive turndown service. -To assist the management to achieve departmental goals and total guest satisfaction.
Requisitos : Requirements: -Minimum 1 years of fine di experience in this position. -Good communication skills and pleasant personality. -Strong managing teams, communication and interpersonal skills. -Good command in Spanish & English, knowledge in other languages is an advantage. -Ability to adapt to a flexible schedule according to business needs. -A person with a lot of attention to detail and discretion is required If you’re enthusiastic to contribute in a fast-paced environment, please apply the post.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
With more than 350 colleagues, we are seeking waiter/waitress with the passion to deliver the best service and exceed our guest’s expectations for our Jardin del Ritz, a unique venue in Madrid to dine al fresco in style during spring and summer months when Madrilians and visitors enjoy good weather, long days and endless dinner-table conversations. The company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities -Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests. -Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment. -Be able to operate the required steps on the point of sales system in order to process food and beverage orders. -Properly up-sell services and products to our guests always, enhancing service and generating increased revenue. -Perform any tasks relating to billing according to hotel standards and cashiering policies. -Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned. -Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. -Any other reasonable tasks as assigned by the restaurant manager. -Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
Requisitos : Requirements: -Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred. -Experience as server in a high-volume restaurant with highest levels of service is preferred. -Ability to understand guest needs and to deliver superior customer service. -Basic computer skills including MS Office is preferred. -Ability to understand effective approaches of communication with different individuals. -Good command in Spanish & English, knowledge in other languages is an advantage. If you’re enthusiastic to contribute in a fast-paced environment with F&B dynamics, please apply the post.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
With more than 350 colleagues, we are seeking Sous Chef with the passion to deliver the best service and exceed our guest’s expectations. The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities -Reporting to Head Chef of gastronomic restaurant -Responsible for mise-en-place preparation and sample tasting for management -Menu creation -Food cost control -Ensure that preparation and cooking standards are maintained -Maintain proper quantity of par stock for mise-en-place and assist in food requisition as required -Insure continuous application of the Safe & Sound program during the daily operation of the kitchen -Liaise with Chief Steward to maintain the high standards of cleanliness and to align with HACCP requirement If you’re enthusiastic to contribute in a fast-paced environment with F&B dynamics, please apply the post.
Requisitos : Requirements: -Minimum 3 years practical experience -Insure continuous application of the Safe & Sound program during the daily operation of the kitchen -Fully manage own kitchen to meet all quality, hygiene & operating standards, with understanding of HACCP -Excellent technical culinary skill required and hands on in the position -Motivational & enthusiastic character with excellent listening skills -Strong culinary trainer -Creative -Good command in Spanish -Ability to adapt to a flexible schedule according to business needs.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities Direct Palm Court Management Team to achieve departmental goals and total guest satisfaction. Provide leadership, direction, and support to all outlet colleagues at any time, particularly during the operation hours Handle complaints and take immediate action for rectification Continuously monitor key performance metrics, identify areas for improvement, and propose effective solutions to optimize operational efficiency. Manage financial resources, contribute to budget planning, monitor costs, and ensure responsible financial management. Conduct monthly departmental meeting Observe the competition, current market and international trends, prices with the market and other new ideas Ensure that reservations are managed well within the outlet and seating capacities are effectively maximized To ensure that the highest quality of standards is met for service, cleanliness, and profitability. Job duties included training, supervising and scheduling staff, payroll, implementing new menus and promotions. Ensure that promotes and represent the company in every moment.
Requisitos : Requirements: -Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred. -Experience as Manager in a high-volume restaurant with highest levels of service is preferred. -Excellent leadership and personnel management skills. -Ability to understand guest needs and to deliver superior customer service. -Have good planning skills, recruitment, and interviewing skills for new colleagues. -Good financial acumen. -High computer skills including MS Office is preferred. -Ability to understand effective approaches of communication with different individuals. -Excellent attention to details and guest service attitude. -Service-oriented team player with excellent interpersonal skills. -Good command in Spanish & English, knowledge in other languages is required. If you’re enthusiastic to contribute in a fast-paced environment with F&B dynamics, please apply the post.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
With more than 350 colleagues, we are seeking F&B Reservation Agent with the passion to deliver the best service and exceed our guest’s expectations. The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities: -Handle all guest enquiries and reservations regarding F&B in a friendly and professional manner. -Reply email with hotel standards. -Leverage F&B reservation system according to the hotel standards, policies and procedures. -Maximize restaurant capacity in smooth service flow and to achieve the financial targets. -Update guest profile and database. -Perform other administrative tasks. -Ensure she/he helps to the Hostess team in case needed, by greeting and seating guests according to MO standards, as well as well as ensuring guest satisfaction.
Requisitos : Requirements: -Diploma or certificate holder in Hospitality Management. -Minimum 2 years of reservations experience in international luxury hotels. -Previous work experience in the capacity of Hostess, Telephone Operator of Reservations Agent is preferred. -Excellent telephone manner. -Strong communication, listening and interpersonal skills. -Well organized and structured. -Good command of Spanish & English, knowledge in other languages is an advantage. -Familiar with computer software such as Microsoft Word, Excel and PowerPoint.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
With more than 350 colleagues, we are seeking Assistant Guest Relations & Butler Manager with the passion to deliver the best service and exceed our guest’s expectations. The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. As Assistant Guest Relations & Butler Manager you will be responsible for the following tasks: Leading the team and ensuring smooth and guest-oriented excellence service in close cooperation with all departments of the house Training of the team Professional advice and customer care for our guests Professional service and anticipate to our guest needs Complying with and ensuring our high standards of service
Requisitos : As Assistant Guest Relations & Butler Manager we are looking for: -Vocational training in the field in rooms management. At least 2 years of professional experience with responsibilities in rooms division as a Manager. -Organizational skills, leadership and the ability to manage a team of staff from a wide range of cultural backgrounds sensitively and with discipline are the basis for this position -Strong communication skills, both verbal and written - guests will approach you with both complaints and positive feedback, so you will always be open and approachable -High quality awareness, excellent manners and a well-groomed appearance, as well as a positive charisma -Expressiveness, open-mindedness and team spirit -Ability to work under pressure and flexibility – the position includes weekend and holiday shifts -Very good knowledge English, further foreign language skills are an advantage ??

Empresas: Hotel Mandarin Oriental Ritz, Madrid
Con más de 350 empleados, estamos buscando Camarera de Pisos con pasión por la atención al cliente y exceder las expectativas de cada cliente en nuestras habitaciones y suites, recientemente renovadas. La Compañía Mandarin Oriental Hotel Group es el mejor grupo hotelero de lujo del mundo, proporcionando una satisfacción excepcional al cliente en cada uno de nuestros hoteles. Nuestra estrategia de crecimiento consiste en gestionar con éxito 11.000 habitaciones en 25 países, mientras continuamos aumentando nuestra presencia en los principales centros de negocios y destinos de ocio de todo el mundo. El Hotel Los reconocidos diseñadores parisinos Gilles & Boissier, han creado un sofisticado diseño residencial para las 100 habitaciones y 53 suites, incluidas varias suites únicas en su tipo, con elementos de diseño únicos inspirados en las conexiones históricas del hotel con la ciudad, la cultura española y arte. Con una restauración impresionante y meticulosa que celebra el espíritu pionero de César Ritz, una prestigiosa ubicación central, cinco restaurantes y bares supervisados ??por uno de los chefs más célebres de España y excepcionales instalaciones de ocio y bienestar, Mandarin Oriental Ritz, Madrid se convertirá en el más lujoso hotel de la ciudad. Responsabilidades: La doncella es la responsable de la limpieza de las habitaciones, áreas públicas, hall de ascensores, pasillo, offices y áreas de servicio manteniendo los estándares de Limpieza, Seguridad e Higiene exigidos por la de la compañía. Garantizando la comodidad de todos los huéspedes de la casa según lo establecido por los procedimientos y normas del hotel y cumplir los estándares y los pilares de MOHG. Responsibilities -Responsible for inspecting all the rooms, suites and public area and also the flowers set up of tose areas. -To ensure that the highest quality of standards is met for service, cleanliness of LQA and Pillars. -To support HSK manager Team maximizing the efficiency of the team and duties involved to. -Make sure that all rooms and suites receive turndown service. -To assist the management to achieve departmental goals and total guest satisfaction.
Requisitos : -Flexibilidad horaria. -Buena presencia. -Don de gentes. -Discreción. -Se valorará conocimiento de idiomas. -Se valorará experiencia previa. Requirements: -Minimum 1 years of fine di experience in this position. -Good communication skills and pleasant personality. -Strong managing teams, communication and interpersonal skills. -Good command in Spanish & English, knowledge in other languages is an advantage. -Ability to adapt to a flexible schedule according to business needs. -A person with a lot of attention to detail and discretion is required If you’re enthusiastic to contribute in a fast-paced environment, please apply the post.

Empresas: MundoNovo Viagens
Agência de Viagens situada no Porto, está a recrutar profissional na área do turismo, com experência em Agência de Viagens ( outgoing). Função: - emissão de documentação de viagem; - orçamentação e reserva de viagens; O que oferecemos: - salário compatível com a experiência; - formação contínua
Requisitos : Experiência em GDS Galileo/Travelport - emissões e reemissões (requisito obrigatório); Domínio de lingua inglesa (falada e escrita) - valoriza-se conhecimentos de outras línguas; Responsável, motivado, dinámico e pró-activo; Capacidade de trabalhar em equipa; Disponibilidade imediata

Empresas: RIU Madrid

?? Sustainability Certification Coordinator

?? Sobre RIU Hotels & Resorts
En RIU Hotels & Resorts, somos líderes en el sector hotelero, con más de 100 hoteles en más de 20 países alrededor del mundo. Cada día, trabajamos para ofrecer experiencias inolvidables a nuestros huéspedes en algunos de los destinos más impresionantes del planeta. Nos caracterizamos por la excelencia en el servicio, la innovación y un equipo humano que marca la diferencia.

Si compartes nuestro compromiso con la excelencia en el servicio y quieres formar parte de una empresa global en constante crecimiento, ¡esta oportunidad es para ti!

?? Sobre el Puesto

RIU HOTELS, cadena comprometida con la igualdad en el empleo, líder en el sector vacacional, con más de 100 hoteles en 20 países, selecciona Sustainability Certification Coordinator para sus oficinas corporativas en Palma de Mallorca.

En dependencia directa de la Responsable de Sostenibilidad Operacional, se encargará de conseguir las condiciones para la estrategia de sostenibilidad de RIU se desarrolle.

?? Responsabilidades

• Coordinar los diversos procesos de certificación de sostenibilidad planificados anualmente
• Seguimiento de la planificación del calendario de auditorias y formaciones
• Coordinación logística de los procesos de certificación
• Realizar seguimiento de las diferentes plataformas de gestión de la sostenibilidad
• Recopilar datos para reportes de KPI
• Dar soporte a los centros sobre el uso de las diferentes plataformas de reporte
• Dar apoyo a los centros sobre la aplicación y desarrollo de la gestión de sostenibilidad

?? Requisitos del Puesto

• Conocimiento de certificaciones ambientales o de sostenibilidad
• Disponibilidad para viajar
• Experiencia previa en puestos similares
• Valorable titulación en turismo, ciencias ambientales, hostelería
• Conocimiento del idioma inglés

?? Qué Ofrecemos

• Formar parte de una de las cadenas hoteleras españolas más prestigiosas y con una gran proyección internacional.
• Contrato fijo.
• Manutención gratuita en el comedor de personal.
• Horario presencial de oficina de lunes a viernes.

Si buscas desarrollarte en un entorno dinámico, con un trato cercano y familiar, y formar parte de una empresa global que valora tu potencial, esta es tu oportunidad. ¡Aplica ahora y crece con nosotros!

?? Nuestro Compromiso
En RIU Hotels & Resorts, valoramos la diversidad, la equidad y la inclusión como pilares fundamentales de nuestro éxito. Damos la bienvenida a todas las candidaturas, independientemente de género, origen étnico, religión, discapacidad, edad, orientación sexual o identidad de género. Creemos que un equipo diverso enriquece nuestra cultura y potencia la excelencia en el servicio.

Además, estamos firmemente comprometidos con la sostenibilidad y la responsabilidad social. A través de nuestra estrategia Proudly Committed, situamos la sostenibilidad en el centro de todas nuestras decisiones. Este programa refleja nuestra dedicación a minimizar el impacto ambiental, promover prácticas responsables y contribuir positivamente a las comunidades donde operamos.

Al unirte a RIU, formarás parte de una empresa que no solo busca la excelencia en el servicio, sino también un impacto positivo en el mundo.

Requisitos :

Empresas: RIU Madrid

?? Título del Puesto
AYUDANTES DE BAR ; AYUDANTES DE COMEDOR 

?? Sobre RIU Hotels & Resorts
En RIU Hotels & Resorts, somos líderes en el sector hotelero, con más de 100 hoteles en más de 20 países alrededor del mundo. Cada día, trabajamos para ofrecer experiencias inolvidables a nuestros huéspedes en algunos de los destinos más impresionantes del planeta. Nos caracterizamos por la excelencia en el servicio, la innovación y un equipo humano que marca la diferencia.

Si compartes nuestro compromiso con la excelencia en el servicio y quieres formar parte de una empresa global en constante crecimiento, ¡esta oportunidad es para ti!

?? Sobre el Puesto
Buscamos incorporar un/a AYUDANTES DE BAR/COMEDOR para formar parte de nuestro equipo en LANZAROTE. Este rol será clave para garantizar que nuestros estándares de calidad y servicio sigan marcando la diferencia en la experiencia de nuestros huéspedes. Si eres una persona proactiva, con orientación al cliente y motivada por los retos, queremos conocerte.

?? Responsabilidades Principales
- Brindar atención personalizada a los huéspedes, asegurando una experiencia    excepcional.

• Supervisar la operación diaria de área  de bar o comedor y garantizar los estándares de calidad.
• Liderar y motivar a un equipo para alcanzar los objetivos establecidos.
• Resolver incidencias o solicitudes de los huéspedes de manera proactiva y eficiente.

?? Requisitos del Puesto

• Experiencia mínima de [especificar años] en [sector/área específica].
• Formación en [hospitalidad, administración de empresas, etc.].
• Habilidades interpersonales destacadas y orientación al cliente.
• Dominio de [especificar idiomas requeridos].
• Conocimiento en [especificar herramientas o sistemas específicos, ej. Opera PMS, Teamtailor].

Valorable:

• Experiencia previa en cadenas hoteleras internacionales.
• Certificaciones adicionales en [temas relacionados, ej. turismo sostenible, gestión hotelera].

?? Qué Ofrecemos

• Un ambiente de trabajo dinámico, multicultural y en constante crecimiento.
• Oportunidades de desarrollo y formación continua.
• Beneficios exclusivos para empleados de RIU Hotels & Resorts.
• Participación en un equipo apasionado por brindar excelencia.
• Descuentos exclusivos en nuestros hoteles a partir de un año de antigüedad.
• Condiciones atractivas:
  • Jornada completa (8 horas continuadas con 30 minutos de descanso).
  • 48 días de vacaciones al año.
  • Manutención: menú variado durante tu jornada.
  • Si buscas desarrollarte en un entorno dinámico, con un trato cercano y familiar, y formar parte de una empresa global que valora tu potencial, esta es tu oportunidad. ¡Aplica ahora y crece con nosotros!

?? Nuestro Compromiso
En RIU Hotels & Resorts, valoramos la diversidad, la equidad y la inclusión como pilares fundamentales de nuestro éxito. Damos la bienvenida a todas las candidaturas, independientemente de género, origen étnico, religión, discapacidad, edad, orientación sexual o identidad de género. Creemos que un equipo diverso enriquece nuestra cultura y potencia la excelencia en el servicio.

Además, estamos firmemente comprometidos con la sostenibilidad y la responsabilidad social. A través de nuestra estrategia Proudly Committed, situamos la sostenibilidad en el centro de todas nuestras decisiones. Este programa refleja nuestra dedicación a minimizar el impacto ambiental, promover prácticas responsables y contribuir positivamente a las comunidades donde operamos.

Al unirte a RIU, formarás parte de una empresa que no solo busca la excelencia en el servicio, sino también un impacto positivo en el mundo.

Requisitos :

Empresas: Palacio de Meras Hotel
El puesto de Recepcionista en Tineo, Asturias, España, ofrece una emocionante oportunidad para un profesional con experiencia en atención al cliente y habilidades organizativas. Como Recepcionista, serás responsable de atender a los huéspedes, gestionar reservas, realizar check-ins y check-outs, proporcionar información sobre servicios del hotel y resolver posibles incidencias. Buscamos a alguien con al menos 1 a 2 años de experiencia en posiciones similares, con una diplomatura y dominio bilingüe del español. La persona ideal será proactiva, amable, organizada y capaz de trabajar a jornada completa en un entorno dinámico. Ofrecemos un contrato indefinido y un ambiente laboral colaborativo dentro de una reconocida cadena hotelera.
Requisitos : • Idiomas requeridos o Inglés - Nivel Avanzado o Francés - Nivel Intermedio • Conocimientos necesarios o Facturación o Gestión de reclamaciones o Atención al cliente o Flexibilidad o Operativa de reservas de hotel o Valorable experiencia con programa Fortune

Empresas: Stay Hotels
PREPARAÇÃO DOS PONTOS DE VENDA PARA O SERVIÇO Prepara a sala de bar segundo os standards estabelecidos – seleciona e prepara mobiliário, equipamentos, utensílios, roupas e outros meios materiais necessários à execução do serviço de restauração; Assegura de forma permanente a limpeza dos espaços. SERVIÇO AOS CLIENTES – BAR Acolhe e saúda os Clientes encaminha-os para as mesas, prestando as informações e sugestões necessárias; Garante permanente atenção aos pedidos dos Clientes e assegura o seu acompanhamento; Garante a preparação e execução do serviço de refeições ligeiras, snacks e bebidas. Promove a oferta de restauração existente, tentando otimizar a receita média por Cliente. Prepara as faturas dos serviços prestados, contabilizando os pedidos; Cobra a despesa ao Cliente, por débito ou pagamento; Atende reclamações e sugestões, identificando necessidades e expectativas do cliente e assegurando a sua resolução/satisfação, transmitindo-as à hierarquia através do registo próprio para o efeito. Assegura, sempre que possível e necessário, o serviço de Receção na ausência de outro colaborador. COMPRAS E ABASTECIMENTO Participa no processo de encomendas da unidade hoteleira, desde a elaboração da encomenda até à receção e verificação da mesma; Participa no inventário mensal da unidade hoteleira. CONTROLO DE ASPETOS AMBIENTAIS Tendo em vista controlar os impactos ambientais decorrentes da realização das operações de restauração, os colaboradores terão de cumprir as boas práticas inerentes.
Requisitos : Garantir a máxima satisfação dos clientes ao longo da sua estadia no hotel através da execução do serviço de restauração da unidade hoteleira, tornando a estadia do CLIENTE num momento memorável.

Empresas: Meliá Hotels International

En el Hotel Madrid Centro, affiliated by Meliá necesitamos incorporar un/a camarero/a de pisos 24 horas semanales con disponiblidad para trabajar 3 días a la semana (principalmente viernes, sábados y domingos).

 

Misión del Puesto:
Garantizar la limpieza, orden y presentación perfecta de las habitaciones  y áreas asignadas, proporcionando a los huéspedes un entorno de bienestar y confort que supere sus expectativas.  

 

¿Qué tendrás que hacer?

- Realizar la limpieza, desinfección y mantenimiento diario de habitaciones, cumpliendo con los estándares de calidad del hotel.  
- Cambiar ropa de cama y toallas, reponer amenities y verificar que las habitaciones estén completamente equipadas para los huéspedes.  
- Realizar revisiones periódicas de las habitaciones para detectar posibles desperfectos y reportarlos al departamento de mantenimiento o housekeeping.  
- Seguir los procedimientos establecidos para la gestión de objetos perdidos y garantizar la privacidad y seguridad de los huéspedes.  
- Colaborar con el equipo de housekeeping para mantener los almacenes organizados y garantizar la disponibilidad de materiales y suministros.  
- Asegurarse de cumplir con los protocolos de higiene, sostenibilidad y seguridad establecidos por la empresa.  

 

¿Qué buscamos?

- Experiencia mínima de 1 año como Camarero/a de Pisos en hoteles.
- Destacable orientación al cliente y al detalle.

- Proactividad y dinamismo

Requisitos :